LOUISVILLE LADDER Louisville FXS1504 Cross Step Ladder, 4 ft H, Type IA Duty Rating, Fiberglass, 300 lb, 4-Step, 102 in Max Reach (Pack of 1)
Manufacturer: LOUISVILLE LADDER
Model Number: FXS1504UPC: 728865133137
OG0906479-1
This Louisville 4 ft fiberglass cross step ladder has a type IA duty rating with load capacity of 300 lb. This ladder combines the shelf and step ladder for a 2-in-1 combination made to take on multiple placement locations. The shelf design and its unique ProTop������� and innovative locking mechanism allows for positioning against a wall, building or pole. When unlocked, this ladder sets up as a regular step ladder. The angles of the step ladder allow the capability to get closer to the work area. The cross-step ladder is equipped with a V-shape ProTop������� with non-marring slip-resistant rubber tread that allows it to be placed safely on corners and poles. This ladder's ProTop������� also features a magnet and multiple slots that allow quick and easy access to your tools.
Returns Policy
We know that sometimes customers may order the incorrect product and for those incorrect orders, we will gladly accept a return product but the cost to ship those items back are the responsibility of the customer. This is not something we enjoy doing but is needed to ensure that we can continue to offer the best pricing to our customers. Products must be returned within 15 days from the date of delivery and in a condition where the item can be resold. Should you need to return something, please email me at john@b2bbulk.com and provide your order number and the product you want to return. We will send you a return shipping label and the cost of that return will be deducted from the refund. This adjusted refund will be processed upon receipt and inspection of the returned item. Tools are NOT returnable.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Shipping
General
All orders are shipped "economy" with either USPS or UPS Ground, depending on the size of the order and location. We balance the shipping costs and shipping method to ensure our customers are receiving the lowest and most competitive prices.
Carrier Delays
Once a product is in the hands of a carrier, we don’t have much control if there are unusual delays. However, we actively monitor all shipments and if we notice a delay of some sort, we will contact you and let you know that we are aware of it and will try to get additional information from the carrier to pass on to you.
Damaged or Incorrectly Shipped Items
You can trust that we will NEVER ship out a damaged product to you. In the cases where there is a manufacturing defect, the carrier damaged the product, or in the rare cases we ship from one of our supplier warehouses (where we do not see the process), we will immediately rectify the problem with you. Just email me at john@b2bbulk.com and provide your Order Number and problem and we will get right on it and determine the best resolution for you. .
