The M18��� dual bay simultaneous super charger delivers up to 6X faster charging to 80%, maximizing productivity by reducing downtime throughout the day. In 15 minutes, users can recharge a REDLITHIUM��� FORGE��� M18��� 6.0Ah battery, resulting in more packs charged throughout the day. This charger delivers full M18��� system compatibility and can charge up to two packs at once. The super charger includes REDLINK��� intelligence communicates with the battery pack to ensure optimized charge speed and performance. The charger is capable of simultaneously charging up to 2 batteries leveraging CHARGE ADAPT��� to distribute power between the bays for the best charging experience. The CHARGE ADAPT��� LED indicator communicates the prioritized charging bay and will shift power between the battery bays depending on the pack state of charge and capacity. The M18��� dual bay simultaneous super charger incorporates COOL-CYCLE���, an active cooling system, that provides instant cooling for less downtime. The active cooling feature works with M18��� batteries that have COOL-CYCLE��� capability. This charger is compatible with all M18��� batteries.
Returns Policy
We know that sometimes customers may order the incorrect product and for those incorrect orders, we will gladly accept a return product but the cost to ship those items back are the responsibility of the customer. This is not something we enjoy doing but is needed to ensure that we can continue to offer the best pricing to our customers. Products must be returned within 15 days from the date of delivery and in a condition where the item can be resold. Should you need to return something, please email me at john@b2bbulk.com and provide your order number and the product you want to return. We will send you a return shipping label and the cost of that return will be deducted from the refund. This adjusted refund will be processed upon receipt and inspection of the returned item. Tools are NOT returnable.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Shipping
General
All orders are shipped "economy" with either USPS or UPS Ground, depending on the size of the order and location. We balance the shipping costs and shipping method to ensure our customers are receiving the lowest and most competitive prices.
Carrier Delays
Once a product is in the hands of a carrier, we don’t have much control if there are unusual delays. However, we actively monitor all shipments and if we notice a delay of some sort, we will contact you and let you know that we are aware of it and will try to get additional information from the carrier to pass on to you.
Damaged or Incorrectly Shipped Items
You can trust that we will NEVER ship out a damaged product to you. In the cases where there is a manufacturing defect, the carrier damaged the product, or in the rare cases we ship from one of our supplier warehouses (where we do not see the process), we will immediately rectify the problem with you. Just email me at john@b2bbulk.com and provide your Order Number and problem and we will get right on it and determine the best resolution for you. .


