MAKITA Makita XRU23SM1/XRU12SM1 Trimmer Kit, Battery Included, 4 Ah, 18 V, Lithium-Ion, 3-Speed  

Landscapers are demanding more cordless alternatives to gas-powered outdoor power equipment. Makita is meeting demand with an expanding line-up of cordless OPE, including the 18 V LXT�� Lithium-Ion brushless string trimmer (model XRU11M1). With zero emissions, lower noise and considerably less maintenance, the 18 V X2 cordless string trimmer is a welcome solution for landscapers. It features an efficient Makita BL��� motor for longer runtime, increased power and speed and longer tool life. The kit includes an efficient rapid optimum charger and an 18 V LXT�� 4 Ah battery which reaches a full charge in only 40 min - the fastest charge-time in the category for less downtime and increased productivity. The efficient brushless motor delivers up to 6,000 rpm for faster cutting. The XRU11Z is equipped with automatic torque drive technology, which automatically shifts from 4,000 to 6,000 rpm depending on the density of the application. There are three-speed options (4,000/5,000/6,000 rpm), allowing users to match the speed to the application. On the high setting, users will get up to 30 min under load while using an 18 V LXT�� 4 Ah battery. Additional features include a full 11-3/4 in cutting swath, an easy-loading bump-and-feed trimmer head and reverse rotation that allows users to quickly clear the head of entangled grass and weeds. The XRU11Z accepts industry standard M8x1.25 LH spindles. The XRU11M1 features Makita extreme protection technology (XPT���). XPT��� is a protective seal inside the tool and is engineered for improved operation in harsh conditions by channeling water and dust from key internal components. For improved tool performance and extended battery life, Makita created Star Protection Computer Controls���. Star Protection is communication technology that allows the Star Protection-equipped tool and battery to exchange data in real time and monitor conditions during use to protect against overloading, over discharging and overheating.

Returns Policy

We know that sometimes customers may order the incorrect product and for those incorrect orders, we will gladly accept a return product but the cost to ship those items back are the responsibility of the customer. This is not something we enjoy doing but is needed to ensure that we can continue to offer the best pricing to our customers. Products must be returned within 15 days from the date of delivery and in a condition where the item can be resold. Should you need to return something, please email me at john@b2bbulk.com and provide your order number and the product you want to return. We will send you a return shipping label and the cost of that return will be deducted from the refund. This adjusted refund will be processed upon receipt and inspection of the returned item. Tools are NOT returnable.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

General

All orders are shipped "economy" with either USPS or UPS Ground, depending on the size of the order and location. We balance the shipping costs and shipping method to ensure our customers are receiving the lowest and most competitive prices.

Carrier Delays

Once a product is in the hands of a carrier, we don’t have much control if there are unusual delays. However, we actively monitor all shipments and if we notice a delay of some sort, we will contact you and let you know that we are aware of it and will try to get additional information from the carrier to pass on to you.

Damaged or Incorrectly Shipped Items

You can trust that we will NEVER ship out a damaged product to you. In the cases where there is a manufacturing defect, the carrier damaged the product, or in the rare cases we ship from one of our supplier warehouses (where we do not see the process), we will immediately rectify the problem with you. Just email me at john@b2bbulk.com and provide your Order Number and problem and we will get right on it and determine the best resolution for you. .